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Diploma in Hospitality Management

Hospitality Management


This intensive 50-week program is designed for those who have successfully completed their secondary education and are looking for a career in the hospitality/tourism industry or the broader service sector industry. The program is designed to cover both the operational and non-operational areas within a hotel combined with a wider range of contemporary courses linked to broader industry issues and management principles which provide both a flow and depth in learning.

Entry Requirements
  • Grade 12 Certificate with a minimum of 25 points
OR
  • 2 Year Industry Related Work Experience
  • Pass in English (Minimum D Symbol)
It comprises:
  • 20 weeks of academic study (2 blocks of 10 weeks)
  • 10 weeks practical hotel rotation
  • 20 to 24 weeks paid internship in Namibia or abroad.
Term 1 – 10 weeks
Introduction to Hospitality and Tourism
Professional Development & Communications
Food & Beverage Service Techniques
Beverage Studies and Bar Operations
Front Office Operations and Reservation Systems
Housekeeping & Laundry Operations
Service Quality Management 1
Term 2 – 10 weeks
In-house Practical Rotation
Term 3 & 4 – 20 to 24 weeks
Industry Training
Term 5 – 10 weeks
Contemporary Food and Beverage
Introduction to Management
Consumer Marketing
Organisational Behavior
Cost Control Techniques and Restaurant Revenue Management
Hotel Event Planning, Operations and Management