This intensive 50-week program is designed for those who have successfully completed their secondary education and are looking for a career in the hospitality/tourism industry or the broader service sector industry. The program is designed to cover both the operational and non-operational areas within a hotel combined with a wider range of contemporary courses linked to broader industry issues and management principles which provide both a flow and depth in learning.

Entry Requirements

• Grade 12 Certificate with a minimum of 25 points

OR

• 2 Year Industry Related Work Experience
• Pass in English (Minimum D Symbol)

It comprises:

• 20 weeks of academic study (2 blocks of 10 weeks)
• 10 weeks practical hotel rotation
• 20 to 24 weeks paid internship in Namibia or abroad.

Term 1 – 10 weeks

Introduction to Hospitality and Tourism

Professional Development & Communications

Food & Beverage Service Techniques

Beverage Studies and Bar Operations

Front Office Operations and Reservation Systems

Housekeeping & Laundry Operations

Service Quality Management 1

Term 2 – 10 weeks

In-house Practical Rotation

Term 3 & 4 – 20 to 24 weeks

Industry Training

Term 5 – 10 weeks

Contemporary Food and Beverage

Introduction to Management

Consumer Marketing

Organisational Behavior

Cost Control Techniques and Restaurant Revenue Management

Hotel Event Planning, Operations and Management